Privacy Policy
Last updated: January 2025. How we collect, use and protect your information.
🛡 At Shree Banke Bihari Travels, your privacy matters. We never sell your data to anyone.
1. Information We Collect
- Contact Info: Name and phone for booking confirmation.
- Booking Details: Pickup/drop locations, travel date, vehicle preference.
- Communication Records: Call and WhatsApp records for quality assurance.
- Website Analytics: Anonymous usage data only. Does not identify you personally.
2. How We Use Your Information
- To confirm and fulfill your cab booking
- To share driver details and trip updates
- To handle complaints or disputes
We do not sell, rent or trade your data. No marketing without consent.
3. Information Sharing
- With Your Driver: Name and phone only, for pickup coordination.
- Legal Compliance: Only if required by law or court order.
- Emergencies: Emergency services if safety is at risk.
4. Data Retention
Booking data retained up to 2 years for records and disputes, then securely deleted. Request deletion anytime.
5. Data Security
WhatsApp messages are end-to-end encrypted. We do not store payment card data.
6. Your Rights
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent to data processing
7. Changes to This Policy
Updates posted on this page with revised date. Continued use means acceptance.
8. Contact Us
- Phone: +91 75429 51705
- Email: info@shreebankebiharitravels.com
- WhatsApp: Chat with us